Order your Youfoodz as an NDIS participant in three simple steps
1. Confirm your eligibility
Check if your NDIS plan includes meal preparation and delivery or funding for a support worker to assist with meal prep. If so, you can use your NDIS funding towards the cost of our meals.
2. Pick your meals
Easily place your order at care.youfoodz.com or call our Customer Care team on 13 MEAL (13 6325).
3. Claim your reimbursement
After your order, you'll receive an email confirmation with an invoice with the 30/70 split, which you can use to claim up to 70% reimbursement from NDIS.
Why NDIS participants love Youfoodz
Super convenient and the biggest plus is that the food tasted fantastic! Highly recommend giving it a go! Amazing to see more businesses enabling those in the NDIS do more!
- John
I've been using Youfoodz for a while now and I couldn't be more excited that I can get up to 70% covered through my NDIS plan. Youfoodz helps me to eat healthy with heaps of delish options.
- Tanya
I've been getting Youfoodz delivered on and off for years, perfect for those times when life is too busy to eat healthy. The meals are fresh and they have a great value for the price!
- S
Youfoodz NDIS FAQs
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a government program in Australia designed to provide assistance to individuals facing a lasting and substantial disability, to enhance their independence and participation in society.
How can I check if I qualify for NDIS-subsidised Youfoodz meals?
Make sure your NDIS plan includes meal preparation and delivery services.
How does the NDIS funding work?
The NDIS covers meal preparation and delivery expenses, but not ingredient costs, which are classified as "day-to-day living expenses" (source: https://www.ndis.gov.au/understanding/supports-funded-ndis/reasonable-and-necessary-supports).
Participants with meal preparation and delivery in their NDIS plans pay 30% for ingredients, while the NDIS covers 70% of the total expenses, including both meal prep and delivery.
Participants with meal preparation and delivery in their NDIS plans pay 30% for ingredients, while the NDIS covers 70% of the total expenses, including both meal prep and delivery.
Are you a registered NDIS meal provider?
No, we are currently not a certified NDIS meal provider. However, self managed and plan managed participants have the option to choose Youfoodz as their preferred meal supplier through self-service.
Is there a lock-in contract?
As NDIS participants, you enjoy the flexibility of ordering Youfoodz meals without lock-in contracts, allowing you to order whenever it suits you, without any commitments.
Please note that this flexibility is specific to NDIS participants. Typically, Youfoodz operates on a subscription basis for other customers.
Please note that this flexibility is specific to NDIS participants. Typically, Youfoodz operates on a subscription basis for other customers.
How can I check if I'm eligible for NDIS?
Please verify whether your NDIS plan covers meal preparation and delivery or if it provides funding for a support worker to aid in meal preparation. If so, you can utilise your NDIS funding to contribute towards the cost of our meals.
If you require assistance with meal preparation and delivery, but it is not explicitly outlined in your NDIS plan, you can reach out to your Local Area Coordinator (LAC) or Planner directly. They can send an email confirming that core support can be flexibly used for meal preparation and delivery.
If you require assistance with meal preparation and delivery, but it is not explicitly outlined in your NDIS plan, you can reach out to your Local Area Coordinator (LAC) or Planner directly. They can send an email confirming that core support can be flexibly used for meal preparation and delivery.
What benefits does Youfoodz offer to individuals enrolled in the NDIS?
- New meals weekly - 40+ options to choose from each week, including new meals.
- Fresh never frozen - Made and delivered fresh.
- Nutritious and tasty - Enjoy a perfect balance of nutritious and tasty meals.
- Flexibility - No contracts or membership fees required, giving you the freedom to order as needed.
- Convenience - Benefit from our hassle-free delivery service, delivering meals directly to your desired locations.
How can I get more information about the NDIS?
Discover more about the National Disability Insurance Scheme (NDIS) by visiting ndis.gov.au.
What can I do to include meal preparation in my NDIS plan?
Including meal preparation in your NDIS plan typically involves demonstrating that it is essential for your daily living and independence. Please be aware that approval via the NDIA can take some time.
Do you offer plan-managed services?
Plan-managed NDIS participants can order meals with us. Simply pay 100% upfront for each delivery when placing your order. We'll email you an invoice the next business day after each delivery, which you can use to claim a reimbursement from your plan manager.
What is the process for ordering if I am a self-managed participant?
If you are a self-managed participant, ordering is easy! To place an order, simply proceed with your selection of meals and pay the full amount upfront for each order.
Upon confirmation, you'll receive an order confirmation email along with an invoice, which you can then use to claim a 70% reimbursement through the NDIS.
For further assistance or information, please reach out to the NDIS directly via phone at 1800 800 110, email at enquiries@ndis.gov.au, or visit their website at www.ndis.gov.au.
Upon confirmation, you'll receive an order confirmation email along with an invoice, which you can then use to claim a 70% reimbursement through the NDIS.
For further assistance or information, please reach out to the NDIS directly via phone at 1800 800 110, email at enquiries@ndis.gov.au, or visit their website at www.ndis.gov.au.
What is the process for ordering if I am a plan-managed participant?
When ordering, simply proceed with your selection and pay 100% upfront for the cost of each delivery. After your order, you will receive a confirmation email containing an invoice, which you can then submit to your plan manager for reimbursement.
Do you provide agency managed services?
No, we are not currently a certified NDIS meal provider. However, self managed and plan managed participants have the option to choose Youfoodz as their preferred meal supplier through self-service. We are looking to add agency-managed services in the future.
Is this a subscription service?
No, we do not operate our NDIS meal services on a subscription-based model. Each delivery is a one-off purchase to ensure ease and simplicity when claiming the refund from NDIS.
How does the payment work?
You register with NDIS for approval. When you are approved, you can claim back the meal delivery and preparation costs.
How much do I have to pay out of my own pocket?
While you can claim some of the costs with NDIS, you have to pay 30% of the cost out of pocket. This covers the cost of ingredients.
How to register for NDIS meal delivery with Youfoodz?
Register with NDIS and verify your identity by filling out the online form. Once you are registered, you can place an order.
How much discount do I get using NDIS for Youfoodz?
When you use NDIS, it covers 70% of the meal cost. That includes the cost of delivery and meal preparation.
Does NDIS pay for meals?
NDIS pays for meal preparation and delivery services. It doesn’t pay for ingredients used in preparation.
Where does Youfoodz deliver?
Youfoodz delivers to various states in Australia, including NSW, QLD, VIC, ACT and WA.
Does Youfoodz offer Home Care Package services?
Youfoodz currently is not a Home Care Package (HCP) approved meal provider. However, we are working towards being able to provide fresh, delicious, nutritionally balanced meals for Australians on the Home Care Package in the future.